Last updated: 22 July 2026
Pharmacy Weight Loss Shrewsbury | GPhC Registration No. 9012511 | Last updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Shrewsbury collects, uses, and safeguards your information when you use our online pharmacy weight loss services. Please read this policy carefully before using our services.
Pharmacy Weight Loss Shrewsbury is a GPhC registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Shrewsbury and the surrounding areas of the United Kingdom. We act as the data controller for the personal information you provide to us.
When you use our services, we may collect the following categories of personal data:
Personal identification information: Your full name, date of birth, address, email address, and phone number.
Health and medical information: Medical history, current medications, weight, BMI, health conditions, and any other clinical information required to safely provide our pharmacy services. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Website usage data: Technical information including IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.
We use your personal data for the following purposes:
To assess your suitability for weight loss treatments and to enable our pharmacists to make safe, clinically appropriate prescribing decisions before approving your order. Orders are typically dispatched within 1 working day once approved by our pharmacist.
To process and fulfil your orders and to communicate with you regarding your treatment, including any follow-up care or safety information.
To maintain accurate patient records as required by our regulatory and legal obligations as a GPhC registered pharmacy.
To respond to your enquiries and provide ongoing customer support.
To improve our website and services based on usage patterns and feedback.
Our legal basis for processing your data includes the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services and treatment.
Our website uses cookies to enhance your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies necessary for the website to function, as well as analytics cookies to monitor site performance and user behaviour. You may adjust your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:
With regulated healthcare professionals and clinical partners involved in the delivery of your care, where clinically necessary and appropriate.
With our technology and service providers, such as our pharmacy management system, payment processors, and secure delivery partners, all of whom are contractually obligated to protect your data and use it only for specified purposes.
Where we are legally required to do so by law, regulation, or a regulatory body such as the GPhC or NHS bodies.
All third parties we work with are based in the UK or operate under equivalent data protection standards.
We retain patient records in accordance with NHS and GPhC guidelines, which typically require pharmacy records to be kept for a minimum of eight years for adults. Health records for children are retained until the patient reaches the age of 25. Payment and transaction records are retained as required for accounting and legal compliance purposes.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are secured using encryption and access controls, and all staff are trained in data protection obligations.
If you have any questions about this privacy policy, wish to exercise any of your rights under UK GDPR, or have concerns about how we handle your data, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
You have the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to data portability and to object to certain types of processing. To make a request, please contact us using the details above.